This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowled…
n business, the right behaviors matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget? Triggers confronts head on the chal…
Miles, Huberman, and Saldaña’s Qualitative Data Analysis: A Methods Sourcebook is the authoritative text for analyzing and displaying qualitative research data. The Fourth Edition maintains the analytic rigor of previous editions while showcasing a variety of new visual display models for qualitative inquiry. Graphics are added to the now-classic matrix and network illustrations of the origi…
This leading strategy text presents the complexities of strategic management through up-to-date scholarship and hands-on applications. Highly respected authors Charles Hill, Gareth Jones, and Melissa Schilling integrate cutting-edge research on topics including corporate performance, governance, strategic leadership, technology, and business ethics. Based on real-world practices and current thi…
The sixth edition of author Daniel Wren's classic text provides a comprehensive understanding of the origin and development of ideas in management. This text traces the evolution of management thought from its earliest days to the present, by examining the backgrounds, ideas and influences of its major contributors. Every chapter in the sixth edition of The Evolution of Management Thought ha…
The SAGE Handbook of Qualitative Business and Management Research Methods provides a state-of–the art overview of qualitative research methods in the business and management field. Bringing together a team of leading international researchers, the chapters offer a comprehensive overview of the history and traditions that underpin qualitative research in the field. The chapters in this volume …
This third edition of Strategic Marketing Management confirms it as the classic textbook on the subject. Its step- by- step approach provides comprehensive coverage of the five key strategic stages: Where are we now? - Strategic and marketing analysis Where do we want to be? - Strategic direction and strategy formulation How might we get there? - Strategic choice Which way is best? - Strategic …
An entirely original and imaginative slant on brand management
Understand the next level of marketingThe new model for marketing-Marketing 3.0-treats customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Customers, in turn, are choosing companies and products that satisfy deeper needs for participation, creativity, community, and idealism.In Marketing 3.0, world-leading marketing guru Philip Kotler explains why t…
No book represents the work of the author alone. Many people contribute to the final product, and this book is no exception. Many colleagues have shared their ideas, which have been refined and developed and ultimately presented here. Over the years, many colleagues who are human resource managers and executives have shared their thoughts on this important topic. To all of them, 1 owe much appr…
What makes an effective executive? For decades, Peter F. Drucker was widely regarded as "the dean of this country’s business and management philosophers" (Wall Street Journal). In this concise and brilliant work, he looks to the most influential position in management—the executive.The measure of the executive, Drucker reminds us, is the ability to "get the right things done." This usually…
Offers a way for you to succeed sooner with less stress in changing times both at work and at home. Based on the original book that helped millions of people around the world in organizations large and small, this new version of the classic story deals with a new world.The book will help you find meaning in your work and inspire you to discover new ways to help your organization adapt and pros…
ead it and you'll know why plans are actually harmful, why you don't need outside investors, and why you're better off ignoring the competition. The truth is, you need less than you think. You don't need to be a workaholic. You don't need to staff up. You don't need to waste time on paperwork or meetings. You don't even need an office. Those are all just excuses. What you really need to do is…
The 4 Disciplines of Execution can change all that forever. The 4 Disciplines of Execution (4DX) is a simple, repeatable, and proven formula for executing on your most important strategic priorities in the midst of the whirlwind. By following The 4 Disciplines: • Focusing on the Wildly Important • Acting on Lead Measures • Keeping a Compelling Scoreboard • Creating a Cadence of Acco…
Leadership tells the story of how they all collided with dramatic reversals that disrupted their lives and threatened to shatter forever their ambitions. Nonetheless, they all emerged fitted to confront the contours and dilemmas of their times. At their best, all four were guided by a sense of moral purpose. At moments of great challenge, they were able to summon their talents to enlarge the op…
ay Levinson's Guerrilla Marketing revolutionized marketing strategies for the small-business owner with his take-no-prisoners approach to finding clients. Based on hundreds of solid and effective ideas, Levinson’s philosophy has given birth to a new way of learning about market share and how to gain it. In this completely updated and expanded fourth edition, Levinson offers a new arsenal of w…
A Wall Street Journal bestseller, How Successful People Think is the perfect, compact read for today's fast-paced world. America's leadership expert John C. Maxwell will teach you how to be more creative and when to question popular thinking. You'll learn how to capture the big picture while focusing your thinking. You'll find out how to tap into your creative potential, develop shared ideas, a…
Buku Komunikasi Bisnis ini dapat menjadi buku pegangan bagi dosen dan mahasiswa dalam proses belajar mengajar dan bermanfaat juga bagi para praktisi untuk diaplikasikan secara langsung dalam dunia bisnis karena di setiap akhir bab buku ini disertai dengan evaluasi berupa pertanyaan dan materi latihan keterampilan yang disajikan di akhir setiap bagian. Pokok bahasan buku ini: ? Dasar-Dasar Komun…
citra produk, kulitas produk hubungannya dengan kepuasan pelanggan, Asosiasi Pemasaran Amerika yang memberikan definisi berikut pemasaran adalah satu fungsi organisasi dan seperangkat proses untuk menciptakan, mengomunikasikan, dan menyerahkan nilai kepada pelanggan dan mengelola hubungan pelanggan dengan cara yang menguntungkan organisasi dan para pemilik sahamnya
Modul ini kita akan membahas beberapa konsep dasar komunikasi. Mahasiswa perlu memahami konsep-konsep tersebut karena memang komunikasi sering dipandang sebagai kemampuan bawaan, bukan kemampuan yang kita peroleh melalui belajar. Namun sebenarnya, komunikasi itu merupakan hasil belajar.