Kinerja Karyawan Front Office Pada PT. Bank Negara Indonesia (Persero) Tbk Cabang Syariah Makassar

///Kinerja Karyawan Front Office Pada PT. Bank Negara Indonesia (Persero) Tbk Cabang Syariah Makassar

Kinerja Karyawan Front Office Pada PT. Bank Negara Indonesia (Persero) Tbk Cabang Syariah Makassar

Oleh
Kasnaeny K
Dosen STIM Nitro Makassar

ABSTRACT

This study aims to determine the performance of front office employees of PT. Bank Negara Indonesia (Persero) Tbk Branch Syariah Makassar from the viewpoint of customers. Performance variables analyzed are Loyalty, work achievements qualitatively, Honesty, Discipline, Creativity, Teamwork, Leadership, and Responsibility. Overall the variables were analyzed descriptively by calculating the statistical average. Sample totaled 100 respondents, selected by Accidental Sampling. Method. Results showed that customers generally stated that the performance of front office employees in PT. Bank Negara Indonesia (Persero) Tbk Branch Syariah Makassar is good.

Kata Kunci: Kinerja Karyawan

By | 2015-08-21T03:28:11+00:00 August 21st, 2015|Jurnal Progresif, Volume 4, No. 1 Agustus 2010|0 Comments

About the Author:

Leave A Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.